About us
Water Heater Repair in Ashburn Built on Local Roots
Our · Story
Water Heater Repair in Ashburn Built on Local Roots
Tom Harlan founded Ashburn Water Heater Pros to deliver straightforward water heater repair and water heater leak repair for homeowners across Loudoun County. Working from the shop at 180 Carpenter Dr Ste D in Sterling, he built the operation around the realities of the region, where homes in Brambleton, Broadlands, and Lansdowne face the demands of a humid subtropical climate with four distinct seasons that drive extra wear on tanks and lines once temperatures swing.
The team stays familiar with the housing stock in Belmont, One Loudoun, and nearby communities in Sterling, Leesburg, and Herndon, where older properties often need targeted fixes around sediment buildup or pipe stress from seasonal shifts. Calls come in from near Dulles Town Center or Ashburn Village Sports Pavilion when leaks appear without warning, and the crew responds with direct service rather than upsells.
Owner-operated means Tom Harlan stays involved on jobs so every repair reflects the same standards he set when he started serving Ashburn and the surrounding Loudoun County neighborhoods.
A water heater leak in my Brambleton house during a hard freeze is what pushed me to start this work full time. After years handling jobs in Broadlands, Lansdowne, Belmont and One Loudoun, I know how Loudoun County’s humid subtropical seasons hit water heaters—especially the winter drops that stress lines near Washington Dulles International Airport and the summer humidity that speeds corrosion in homes around Dulles Town Center. I still cover the same routes in Sterling, Leesburg and Herndon that I learned on day one.
Tom Harlan — Owner, since 2011
Credentials & guarantees
- ✓Mon–Fri 8am–6pm, Sat 9am–2pm
- ✓180 Carpenter Dr Ste D, Sterling, VA 20164
Our guarantee
Owner-operated with upfront quotes and workmanship you can inspect on every Water Heater Repair and Water Heater Leak Repair across Ashburn, Brambleton, Broadlands, Lansdowne, Belmont, and One Loudoun.
Testimonials
What Ashburn, VA Customers Say
“Our 12-year-old unit in the garage started leaking from the drain valve during a cold snap. The tech replaced the valve, flushed out sediment buildup, and tested the pressure relief. Hot water stayed steady through the next freeze without any drips.”
“Pilot light kept going out on the basement heater after we ran the dryer. They replaced the thermocouple and cleaned the burner assembly. It stayed lit through three loads of laundry that same afternoon.”
“No hot water upstairs after the power flickered. The repair replaced the upper heating element and reset the high-limit switch on our electric tank. Showers were back to full temperature within an hour.”